In our north, travel to holiday destinations is paid once every two years. Even pensioners. If I lived at my place of registration and went on vacation to Sochi or Baikal, in general, it makes no difference, the main thing is that I do not travel outside of Russia, then it would be enough for me to contact a pension fund or a multifunctional center.
Write an application, return the tickets and wait for the money to be transferred to my card. Only here, I’m some kind of wrong person: I’m going abroad on vacation, I don’t live at my place of registration. These two circumstances made it a little difficult to obtain benefits.
Read our new article on how a pensioner can get money for travel to a vacation spot in Russia.
Travel compensation for non-working northern pensioners
The Federal Law “On State Guarantees and Compensations for Persons Working and Living in the Far North and Equivalent Areas” stipulates that travel expenses to a vacation spot on the territory of the Russian Federation and back are reimbursed.
The Pension Fund has been providing compensation since 2005, so you can submit travel documents since 2005, but the payment of this compensation will be counted as if the citizen had exercised his right at the present time.
Travel benefits for pensioners
The state social protection program for pensioners due to old age (reached the age limit) or for other reasons (disability, length of service) provides for compensation for travel on passenger transport. The benefit is provided for by federal or regional legislation and is expressed as follows:
- Free travel on public transport for pensioners. Relies on citizens receiving federal benefits, regardless of their region of residence. In some regions, other categories of pensioners may also receive such a preference upon presentation of a pension certificate.
- Replacement of benefits with monetary compensation. Full refund of travel costs. To do this, you must contact an authorized specialist of the territorial department of social protection of the population with an application and attach a document confirming payment for travel.
- Partial compensation payments to pensioners. The benefit is expressed in the form of partial payment of travel (discount ticket) or the provision of special travel documents.
How long does it take to get money back from the pension fund?
- by rail - in a non-compartment (reserved seat) carriage of a passenger train;
- on a river boat on inland waters - in a category 3 cabin;
- on a ship by sea - in a cabin there are 4-5 groups;
- by air - by plane, in an economy class cabin;
- car travel - by general bus.
However, this procedure should be done no later than an hour before the train departs. Reasons, terms and conditions of return Don’t know how to get your money back for a Russian Railways e-ticket? We will tell you under what conditions you can do this painlessly. Of course, there can be many reasons for a return, but let’s consider the most basic of them (those provided for by the return rules). For example, it is quite possible to return a ticket purchased for domestic Russian trains at your own request. Suddenly you change your mind about leaving today and plan to do it in a couple of days. Therefore, if you issued a refund approximately 7-8 hours before the train departure, then, minus fines and fees, you will receive an amount that is not much different from the original cost of the ticket. Tickets can also be returned two hours before the train departs. But in this case, the amount of compensation includes only the original ticket price.
The Pension Fund of Russia refused to pay for travel on tickets purchased via the Internet
They also said that the CARD ACCOUNT STATEMENT is not suitable to confirm the expenses incurred. When contacting the Aeroflot representative office, they refused to issue a certificate regarding the form of payment for the ticket, citing the fact that the tickets were not purchased on the official Aeroflot website. although in the itinerary receipts that the airline sent by email, the form of payment is listed as “cash”. That is, the tickets were purchased and used, but THEY SEEM TO BE AWAY
They also said that the CARD ACCOUNT STATEMENT is not suitable to confirm the expenses incurred. When contacting the Aeroflot representative office, they refused to issue a certificate regarding the form of payment for the ticket, citing the fact that the tickets were not purchased on the official Aeroflot website. although in the itinerary receipts that the airline sent by email, the form of payment is listed as “cash”. That is, the tickets were purchased and used, but THEY SEEM TO BE AWAY
Refunds for tickets for pensioners in 2020
In the difficult general economic situation in the country, many pensioners are forced to save. Benefits and monetary compensation provided for by law help older people reduce costs. The relaxations provided by the state apply to the costs of housing and communal services, medical treatment, acquisition and maintenance of real estate, and social programs also provide for travel expenses for pensioners. Most people in this category of the population are concerned about what travel benefits will be available for pensioners in 2020.
If a pensioner travels to and from a vacation spot of a higher cost category (for example, in a compartment car of a passenger train or in a business class cabin on an airplane), he must submit an additional document about the cost of travel on this route within the limits established by law (to for example, in a reserved seat carriage of a passenger train or in an economy (lower) class cabin of an airplane).
What the law says
The main law that regulates transport benefits is Government Decree No. 1242 of the Russian Federation. According to it, a subsidy or preference is relied upon as a travel benefit:
- free travel on public transport;
- discounts when traveling by air, river or rail;
- discounts on intercity travel;
- benefits when using electric trains.
For example, Moscow pensioners are entitled to free travel on city and suburban public routes. Other benefits are established by local authorities based on the capabilities of the regional budget.
Who is compensated
Transport preferences are available to persons who need social support and have applied for registration to the relevant authorities.
According to PP No. 1242, these benefits can be applied for by the following persons:
- women aged 60 years;
- men aged 65 years.
The size of the benefit may depend on the citizen’s merits and social status. For example, a WWII veteran, a home front worker, a liquidator of the Chernobyl accident, a disabled person.
The transport benefit can be replaced with a monthly cash payment; this can be done by pensioners of the following categories:
- veterans, participants and disabled people of the Second World War;
- family members of law enforcement agencies;
- liquidators of man-made disasters;
- heroes of socialist labor;
- former prisoners of war and prisoners;
- disabled people or citizens with chronic diseases;
- honorary donors;
- rehabilitated victims of politics;
- heroes of the USSR, Russian Federation;
- military personnel.
What type of vehicle is eligible for reimbursement?
Travel and expenses (purchase of tickets) for the following types of transport are subject to reimbursement:
- urban;
- suburban;
- intercity.
These types include buses, minibuses, trams, metro and trolleybuses, and electric trains.
Regional features of the program
The program for financing transport benefits is carried out by regional authorities on the basis of local legislation. To participate in the program, a citizen will need to obtain an appropriate beneficiary certificate, upon presentation of which he will be able to receive benefits.
Preferences apply only to municipal transport and private route companies that provide benefits at their own expense. For example, taxi owners independently determine whether or not to provide a discount to pensioners.
Also, the amount of compensation directly depends on the regulations and legislative acts in force in the region and the accumulated funds in the budget. The maximum benefit for pensioners is 100%, the standard is 50%.
Online publication Kola Nickel
— To receive special coupons, a pensioner must submit to the Pension Fund office: a voucher, a course, an invitation. For example, a pensioner wants to go on vacation to visit relatives (friends), but does not have sufficient funds to pay travel expenses. In this case, relatives (acquaintances) can issue an invitation to the pensioner to go on vacation.
To receive the expenses incurred for travel to the place of rest and back, the pensioner must provide only travel tickets to the Pension Fund of Russia. If necessary, additional documents on the cost of travel issued by transport companies may be required.
Types of compensation and reimbursement for travel on public transport
Transport benefits are provided in the form of:
- Cash compensation - a pensioner can refuse free travel and re-register it in the form of a monthly payment towards his pension.
- Travel documents are the most common type of benefit; during the trip, the travel card must be presented to the driver or inspector.
- Social card or ID - triggered when presented to the driver or when paying at the transport ticket office.
Travel documents or coupons
Social protection issues special certificates or coupons to citizens of the preferential category to receive compensation or to take advantage of the benefit. Such documents are:
- Travel ticket - it is provided to the driver or conductor for 100% travel compensation. You can use it until the grace period ends.
- Coupons are issued in limited quantities, purchased at half the cost, or given to beneficiaries free of charge. Also intended to offset transportation costs.
The travel card is a personalized document, so only the owner can use it. The issuance of such documents is carried out by social authorities in accordance with the decision of local legislation.
Refund of funds spent on round trip travel
Pensioners can use transport benefits when traveling to sanatoriums and health resort organizations in accordance with vouchers issued by local authorities. The benefits include the cost of a ticket to your destination and back, but you will have to pay for your luggage yourself.
Money to compensate for two-way travel is allocated as a social benefit towards pensions monthly - 118.94 rubles in accordance with federal laws on social assistance.
To receive compensation or a refund, you will need to contact the social security authorities or the Pension Fund and provide a beneficiary ID and receipts for paying for the ticket. Then the social services employee will draw up a request for a refund. In this case, the money will be received in the next reporting period.
It is important to provide the refund money within the first three months after the end of the trip, otherwise the opportunity to receive the money will be lost due to the statute of limitations.
How to return train tickets through the Russian Railways ticket office? Terms, rules, commission, receiving money
If you are returning a child's ticket, you must present your passport and the child's birth certificate . You can return a ticket issued for an adult member of your family by presenting it and your passport.
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The refund for the train ticket is carried out in the same way as it was paid for, that is, if you paid in cash, the refund office will pay the due amount in cash . When paying by card, the money is returned to the card. By law, up to six months (180 days) are allotted for a refund, but usually the money arrives within a month.
How can a pensioner apply for free travel on public transport?
It should be noted that when a pensioner retires, he is provided with a social package with benefits, which includes free travel on public transport. This social package is provided by the state and includes various social supports, such as compensation for housing and communal services, treatment and much more, depending on the region of residence.
This social package is indexed annually and, in monetary terms, grows accordingly. Here's what you need to know!
To apply for a benefit or convert it into cash (in whole or in part), you need to contact the social security service at your place of registration. Or at the place of actual location, but in this case temporary registration at the place of residence must be made.
If a pensioner does not want to actually receive the benefit, that is, travel for free on city public transport, but wants to receive an increase in pension as compensation for this benefit, then this can be done every year until September. If a pensioner does not have time to write an application to waive the benefit and receive it in the form of money before September, then he will have to use the free travel service until next September.
Depending on the region of residence, the benefit for travel on public transport may have a different monetary equivalent, since in some places the fare is paid entirely by the state, and in others a discount is provided.
Therefore, everything needs to be calculated here. It may turn out that it is more profitable to receive a discount on travel than to pay for travel yourself, and not receive a benefit in the form of money that will not cover the initial costs. By the way, did you know that there have been proposals to raise the retirement age to 70?
When a pensioner retires, by default he is assigned a social package, which includes all the benefits he is entitled to. A person can only refuse these benefits and receive them in the form of monetary compensation independently by contacting the territorial department of social protection of the population.
Is a pensioner who retired early entitled to discounted travel on public transport?
A pensioner who retires early is entitled, along with other pensioners, to a full social package. After all, he is actually a pensioner, which means he has the same preferential rights.
You can cancel the discounted fare and receive it in cash if you contact at your place of residence before October 1 This refusal will not subsequently deprive the pensioner of the right to change his decision and again use free travel on public transport. You will just need to apply before October 1 of the next billing period and rewrite the application.
Whatever decision a pensioner makes regarding preferential travel, in any case he will enjoy the benefit or receive monetary compensation during the year and this cannot be changed. Therefore, you need to calculate everything in advance, what is more profitable and what is more convenient for the pensioner in his place of residence.
Documents required for a pensioner to apply for free travel on public transport
In order for a pensioner to receive the right to free travel on public transport, he must contact the social security department at his place of residence and present:
- Passport of a citizen of the Russian Federation;
- Pensioner's ID;
Depending on the region of residence, a specialist from the social protection department will explain in what form the benefit for travel on public transport is provided for pensioners.
After which, the specialist consultant should invite the pensioner to write an application for a package of social services, which will include discounted travel on public transport.
If a pensioner wants to refuse to receive any service from the social package and receive it in the form of monetary compensation, that is, a cash increase to the pension on the card, then such an application must be written before October 1 of each year. This is also done at the social security office at the pensioner’s place of residence.
How to get money back for tickets
- The full cost of the ticket is refunded if you return the ticket more than 8 hours before the train departure.
- The full cost of the travel document and 50% of the cost of the seat will be refunded if the ticket is returned less than 8 and more than 2 hours before the departure of the train.
- The cost of a seat is refunded if the ticket is returned less than 2 hours before departure and no later than 12 hours after the train departs.
Tickets are needed for different purposes: to go to the movies or go on a trip, watch a theater production or fly to another country. Sometimes, already having a ticket, you realize that the planned trip will not take place. There can be many reasons for changing plans.
Waiver of benefits
- Veterans (in this list are labor veterans, combat veterans);
- Participants of the Second World War, survivors of the Leningrad siege;
- Disabled people of groups 1, 2 and 3, children with disabilities;
- Irradiated during radiation accidents or nuclear weapons testing;
- Heroes of the USSR, Russian Federation, full holders of the Order of Glory. After their death (death) - wife/husband, mother and father, children (including children under 23 - full-time students; disabled children after adulthood);
- Heroes of Socialist Labor, Labor of the Russian Federation, holders of the Order of Labor Glory of all degrees.
An important point was the fulfillment of the constitutional requirement for the equality of all citizens . Previously, a number of benefits could not be used, for example, by residents of small settlements, which, from the point of view of legislation, was a violation of their constitutional rights and freedoms.
How to get free travel to the place of treatment
- application for the issuance of special coupons (personal directions) for the right to purchase travel documents without cash for travel to the place of treatment and back;
- passport or other identification document confirming place of residence in Moscow;
- a certificate from the Pension Fund confirming your right to benefits;
- referral by health authorities to a medical institution for treatment or a sanatorium-resort voucher.
- application for payment of the cost of intercity transport to the place of treatment and back;
- passport or other identification document confirming place of residence in Moscow;
- document on the right to benefits;
- travel documents (tickets, boarding passes) for travel to and from the place of treatment;
- a certificate from the Pension Fund confirming your right to benefits;
- certificate of stay in a medical institution for treatment (for citizens who were undergoing treatment at the direction of health authorities);
- certificate of stay for treatment in a sanatorium (for citizens who have received vouchers from other organizations).
What does a pensioner need for free travel on the train?
In addition to discounted travel on city public transport, pensioners can also enjoy free travel on commuter trains. To take advantage of this benefit, a person, along with other beneficiaries, must belong to a certain category:
- Pensioners;
- Participants in combat operations during the Great Patriotic War;
- Disabled people who suffered from a man-made accident at the Chernobyl Nuclear Power Plant; Find out the size of disability pensions for all groups in 2020
- Orphans;
- Adoptive parents who gave birth to or adopted a child with disabilities;
- Large families that have received low-income status;
- Heroes of Labor;
What documents do pensioners need for free train travel?
To take advantage of the right to free travel on the train, a pensioner needs to collect the appropriate package of documents to register the benefit. What these documents include and where to go:
- Passport of a pensioner;
- Pensioner's ID;
- Universal card for a resident of the capital (if a person lives in Moscow):
You must apply for discounted train travel to the social security department. This must be done after a person has already received pensioner status by contacting a branch of the Pension Fund of the Russian Federation. As a rule, this is done upon reaching a certain age. Don’t forget that some pensioners are entitled to an increase in their pension of 5,000 rubles in 2020.
If a person retired early, then he is also considered a pensioner and has the right to all the benefits that are entitled to other pensioners at the regional level.
Return conditions
- The duration of the local route is at least a couple of hours. Maximum – over 8 hours;
- Trains heading to the CIS countries take at least 60 minutes. Maximum – 1 day or more;
- Railway transport traveling to non-CIS countries generally takes no longer than six hours.
- cost of a ticket or fee for operating the Russian Railways infrastructure;
- the cost of a reserved seat is a direct payment for the fact that the passenger uses the carriage;
- commission fee;
- insurance fee;
- service fee - at the discretion of the passenger;
- additional fee - paid when purchasing through an agent.
Deadlines for Payment of Money for Railway Tickets to a Pensioner After Submitting Documents
Dear experts, hello. Please tell me, within what time must the money be paid for travel to the vacation spot and back after all supporting documents (tickets, etc.) have been submitted? What could be a valid reason for a delay in payment? For example, the first month of non-payment was explained by the fact that the chief accountant was on vacation, and only he could check the documents and assign payment. The second month is already passing, the chief accountant has returned from vacation, and now she has no limits for the third quarter. How long can the chief accountant and the administration “honestly” not pay me my money? Thank you
Hello, Konstantin shvetski! There must be an internal provision on the procedure for paying for travel (or stated in the collective agreement), where this is also stated. So, for example, at our enterprise the relevant regulation clearly states: “Payment. is carried out by the Branch Accounting Service (GUP) within 5 days from the date of receipt of the original application. ". If travel expenses are required for the employee's children, it also says that in this case payment is made at the end of the year. If this is not the case, then, in principle, you can “pull it on” indefinitely. The law only says that “The final payment is made upon return from vacation on the basis of the presented tickets and other supporting documents.” The concept is quite loose. In this case, I can advise you to threaten to go to court (or to the labor inspector) demanding payment. I don't think they will take risks. Or contact us.
Payment for vacation travel for pensioners of the North
If in the direction in question passenger transportation is carried out only by transport of a higher category (for example, on railway transport - only by fast and branded trains), then compensation will be provided in the amount of the minimum cost of travel by these vehicles, in this case - in a reserved seat carriage of an express or branded train.
The court rejected this claim because considered that the decisive factor is not the geography of the holiday, but the year in which this citizen becomes entitled to preferential travel – not the time of the compensation payment, but the period of the trip itself for two years. But the rules do not provide for repeated payment for travel in the same period in which compensation for transport services was already provided.
When can you return a Russian Railways ticket - ticket return procedure
You can return your ticket based on the rules of the Rules for the Transportation of Passengers. The reasons for cancellation, rescheduling the date, time of travel, or simply being late for the train may or may not be valid. The intermediary company or Russian Railways itself are usually not interested in the reasons for canceling the trip and the reasons for returning an unclaimed travel document, and there is no need to explain them.
- 8 hours before departure - full refund;
- 8 - 2 hours - 50% of the price of a reserved seat (money for reserving a seat in the carriage) and the fare;
- less than two hours before and 12 hours after departure from the boarding station - non-refundable for reserved seat.
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Return of electronic tickets on the Russian Railways website
ATTENTION! If the money has not been credited to the card within 30 days after the return, you must contact the issuing bank of the card with which the payment was made (the last 4 digits of which are marked on the “Return Details” tab) indicating the number in the claim statement ARN. Using this number, the bank will be able to track where the passenger’s money is currently located. When paying for electronic tickets with electronic money, you should contact the operator who supports your electronic wallet.
The return of one seat from two compartments of a luxury (business) class carriage in international traffic (far abroad) is not possible. Refunds for unused e-tickets issued for a luxury (business) class carriage are carried out only in the case of a simultaneous return of e-tickets issued for the same compartment.
Refunds for Russian Railways tickets - terms and conditions
- Price per reserved seat. If you check in less than eight hours, but more than two hours before departure, half the price of your reserved seat is lost. Less than 120 minutes before departure or 60 minutes after – the price of the reserved seat will not be reimbursed;
- Commission fee of Russian Railways – minus one hundred ninety-two rubles 70 kopecks;
- Service fees - the amount depends on the price of the document (115-450 rubles);
- Payment fees – if payment was made through the terminal.
It is allowed to hand over a non-paper travel pass only before the vehicle departs, if we are talking about domestic Russian trips. The coupon is accepted no later than six hours before departure from the departure station.
Return of Russian Railways tickets
Another question that passengers often ask: “Is it possible to issue a refund of Russian Railways tickets for another person?” Yes, this is possible, but only if you have a notarized power of attorney.
Many passengers who have purchased a ticket but cannot travel are interested in: “Can I return my train ticket?” The order of the Ministry of Transport of the Russian Federation clearly states that the travel document is allowed to be returned to the railway operator before the departure of the train. The amount of the refund depends on the date of return of the ticket. The fewer days left before the trip, the less amount you will be refunded.
Returning a Russian Railways ticket, how much do you lose in 2020?
Separately, it is worth mentioning the return of electronic tickets for trains whose route runs to countries outside the CIS. If there is less than 1 hour left before the train departs from the initial station of its route, and there are still more than 6 hours left from the station where the ticket was purchased and at which the landing will be made, then a ticket refund is possible. But this can only be done with a written complaint.
In this case, the refund will not be immediate. The application will be considered up to 30 days, and the process of returning the amount of money will take approximately another 7 to 30 days, depending on the method of purchasing the ticket.
Amount of Cash Compensation to a Pensioner for Non-Use of a Transport Card in Moscow
Therefore, below we will figure out what benefits will be provided to pensioners in Moscow in 2020. Benefits for pensioners in Moscow in 2019. Types of benefits for older people Every year the number of older people who apply for government social benefits increases.
- Free medical care out of turn in clinics at the place of residence of the pensioner.
- Providing vouchers for sanatorium-resort treatment according to doctor’s indications.
- Discounts in pharmacies when purchasing medications.
- Full or partial compensation payments for the acquisition of technical rehabilitation equipment by an elderly person, according to medical prescriptions.
- Compensation for the price of dentures made in public clinics.
- Other types of social targeted medical care provided individually.
Compensation for late Russian Railways train: how much money can be returned and procedure
Mandatory compensation for train delays in this case is the direct responsibility of the transportation organizing company. Delays are not always related to the operation of the railway; they can be caused by force majeure, which include:
- The passenger would like to compensate for losses associated with being late for an international flight due to the fact that he did not have time for a transfer due to a delay in the Russian Railways train. In such a situation, it is not easy to compensate for losses, and special rules for claiming compensation should be studied, since payment from Russian Railways can only be received for Russian flights.
- The passenger wishes to receive compensation for the fact that he was forced to wait a long time for the flight. In such a situation it can be obtained 3% of the train ticket price for each hour of waiting his arrival. But there are some features here:
- if the train is late by less than 1 hour, then compensation for waiting is not paid;
- if the wait was long, compensation will be paid in the amount of the cost of the ticket; you cannot count on a larger amount.
- Finally, the passenger can claim compensation for any additional costs they incurred due to the train being delayed. Most often we are talking about compensation for the cost of a lost train or plane ticket to which a transfer was planned. In such a situation, compensation can only be demanded through the court - you will have to file a claim.
Compensation for travel on public transport for pensioners
According to regional legislation, pensioners are entitled to compensation for travel upon presentation of the appropriate certificate. Elderly people have the right to use any type of urban or suburban public transport.
Please note that citizens of retirement age pay the full cost when traveling by taxi (with the exception of social taxis) and minibuses, since this transport is not municipal. Taxi owners independently determine whether to provide a discount to pensioners or not.
The amount of compensation directly depends on the regulations and legislative acts in force in the region. The maximum benefit for pensioners is 100%. As a rule, only federal beneficiaries can use it:
- veterans;
- disabled people;
- participants in hostilities;
- Chernobyl victims;
- prisoners of fascism;
- Heroes of Russia, the USSR, labor of the Russian Federation, socialist labor and family members at the death of a hero;
- full holders of the Order of Glory and the Order of Labor Glory and family members upon the death of the holder.
Unified social travel card
The document is a personalized travel document. It may be called a social card or a preferential transport card. ESPB gives the right to free travel on suburban and city public transport with the exception of taxis and minibuses. Valid only upon presentation of ID. Does not give the right to carry baggage free of charge.
Since the ESPB is registered, only the person for whom it is registered can use it. A ticket is issued to pensioners upon presentation of a passport and a document confirming the citizen’s social status (identity card, medical and social examination certificate). Please note that the number of free rides may be limited.
The categories of citizens who can receive a social card are determined by local legislation. For example, in Moscow, older people who have the right to social support and those who are registered with the social security authorities of the capital have the right to apply for the ESPB.
On which routes is it valid?
The social card gives free travel on public transport (urban and suburban):
- buses;
- trams;
- metro;
- trolleybuses;
- commuter trains.
Please note that pensioners - residents of the capital and the Moscow region - received the right to free travel on commuter trains from August 1, 2020. To do this, you need to provide a social card to the suburban ticket office. The specialist will encode it (only once), after which it will be possible to purchase free tickets at the box office or vending machines.
Tickets must be issued for each trip. Beneficiaries have the right to travel on all electric trains, including:
- fast commuter trains;
- suburban express trains.
Free intercity travel can be made within the territory of Moscow, the region and some adjacent areas:
- Vladimirskaya;
- Kaluzhskaya;
- Ryazan;
- Smolenskaya;
- Tverskaya;
- Tula.
