Personal account European Pension Fund - online resource of the European Pension Fund of NPF Safmar. This is a large and reliable fund where operations on compulsory pension insurance and non-state pension provision are carried out. In 2020, the European Pension Fund Personal Account and its servicing media came under the control of Safmar. Consequently, the official web portal of the organization looks like this: https://www.europf.com/. The service has increased the efficiency of managing pension funds and improved the level of customer service support.
Personal account features
In the PFU personal account, the user can:
- Get information about personal and corporate accounts.
- Read the electronic version of the document on non-state pension provision.
- Submit a notification to the insurance company.
- Keep confidential information up to date.
- Receive a pension account statement for any period of time.
- See the history of replenishment of the savings part.
- View your total funds.
The service is available both on the website and in the mobile application.
European Pension Fund personal account, entrance to the account
Only registered users can log into the European Pension Fund personal account. Authentication requires: login, password and code from the banner. Next, click the “Send” button, and you will be automatically redirected to your personal account.
Login to the office
The same panel contains hyperlinks “Forgot your password?” and "Registration". They will be needed by site visitors who require recovery of their account password, or who have not registered with the service. Registration is open only to those clients who have compulsory pension insurance. Logging for users who previously did not have a login and password will be implemented later.
To receive a statement about the balance of your pension account, you can generate a letter to JSC NPF Safmar, or make a call to the support service. Full contact details are listed on the company website. The login and password for your personal account are issued after opening an account. It is also permitted to use the login and password previously issued by the NPF European Pension Fund and NPF REGIONFOND.
The login and password for your personal account are issued by the European Pension Fund in a special access card. This is a plastic carrier that is prepared after the conclusion of the Agreement. The data is written on the card. But it should be taken into account that access to the account will open only three months after the conclusion of an agreement on compulsory pension insurance. A notification with this information comes to the client’s mobile phone in the form of an SMS message. After this, access to the account becomes open.
European Pension Fund - funded pension, video:
How to register in the system
The non-state European Pension Fund offers a fairly simple registration of a personal account for individuals. You will need:
- SNILS number;
- Mobile phone number;
- Email.
Important! At the moment, registration is available for clients under compulsory pension insurance.
European Pension Fund personal account, online account capabilities
The virtual workspace interface is easy for a free PC user to master. In the right footer of the main page of the service, customer service points with addresses, a section “Consultations for fund clients”, and a pension calculator are indicated. In the left footer there are headings:
- About the Foundation;
- Information disclosure;
- Pension system of the Russian Federation;
- Private clients;
- To corporative clients;
- Investment activities;
- Questions and answers;
- Banner with hotline phone number;
- Banner with a reliability rating (A++).
Cabinet interface
Features of the online account “European Pension Fund”:
- Determination of the pension amount.
- Determination of the amount of contributions.
- Using formulas.
- Receiving qualified advice.
- Obtaining information about the organization's pension funds at the nearest address.
- Familiarization with the news of the European Pension Fund.
- Checking the status of your personal account.
- Checking account transactions.
- Changing data for receiving newsletters from the company.
- Preparation of a statement of personal pension account for the specified period.
- Drawing up a Notice to the current insured person.
- Control of the current pension account, interest rates, accumulated funds.
What to do if you have problems logging in
Safmar has detailed instructions on how to log into the European Pension Fund through your personal account if certain problems arise.
Important! If the client does not remember the email, then it is required to fill out an application “On making changes to personal data” and take it to the branches of PFU or the partner bank of JSC Raiffeisenbank with a Russian passport and SNILS. Another way to send: via mail. To do this, you will need “Consent” and photocopies of the pages of the Russian passport, on each page of which a signature and the mark “Copy is correct” are placed.
Important! If you lose your password, you need to click on “Forgot your password?”, and you will receive instructions on how to recover your data by email.
Restoring access to your account
There are several ways to renew access to the European Pension Fund Personal Account. It is important to indicate a valid email address that was specified in the NPO Agreement or OPS. If your e-mail is forgotten or lost, it is recommended to write a statement with the heading “On making changes to personal data.” The application is sent in the following ways:
- At the Raiffeisenbank branch (fund partner). At a banking institution you need to present a passport of a citizen of the Russian Federation and SNILS. Next, the client contacts a bank employee who will provide detailed instructions.
- Send a request to change personal data by email. First, an electronic version of the documents “On Amendments to Personal Data” and “Consent to the Processing of Personal Data” is downloaded on the website. They are printed and filled out manually. A photocopy of the passport is attached to the documents. Sign under it “Copy is true.” Send the documents in an envelope to the fund's address in your city.
- Make an appointment at the European Pension Fund with a specialist using the support phone number. Go to the fund’s office, taking your passport and SNILS with you.
Personal account mobile application
PF "European" was the first Fund to develop a mobile application for providing pension services.
This includes:
- Information about the nearest branches, addresses and telephone numbers.
- Information on topics of financial support for old age.
- Up-to-date mailbox support.
- The ability to send messages directly from the application to the Contact Center.
- Checking your retirement account.
The developers focus on modern methods of protecting confidential information. The application is available in Play Market and Apple Store.
Download mobile app
A non-state pension fund not long ago released a special application for modern smartphones. This is one of the very first software that was developed by similar organizations in the Russian Federation.
You can install the application from portals such as the Apple Store and Google Play. After downloading this application, as soon as the question of how to enter the personal account of the European pension fund is resolved, you will have a large number of options at your disposal:
- Obtaining information regarding nearby pension funds. In this case, the addressee, mobile number and the operating mode accepted in the organization are indicated;
- It is possible to study PF news and current press releases;
- Checking the general condition of the individual person during the inspection. It is possible to track the movement of funds in the account;
- Sending numerous questions to the fund's contact centers;
- Changing the official address so that letters from the fund can be sent.
According to professionals, a pension bank with a European level of service is rapidly approaching high-quality customer service equal to modern banks. It is for this purpose that a well-thought-out application was proposed, which can also be entered using the contract number or card.
Customer support via account
On the official website in the “Feedback” section, the client can ask any question, including technical problems.
“European Pension Fund” also responds on social networks.
NPF European hotline
The company operates a Hotline for 12 hours from 8 am. Contact numbers and 8 (800) 700 80 20.
Email for letters
Registration and login to your personal account
In order to register the fund’s personal account, you must obtain a special plastic client card. Such a card can be issued directly upon conclusion of the contract or sent later by mail. The card contains the login and password to enter your personal account of the European Pension Fund.
Access to the site opens 3 months from the date of conclusion of the OPS agreement, about which the user receives an SMS notification to the mobile number specified in the agreement. After this, the client can log into his personal profile and use all the functionality of the official website.
In cases where the card with login data is lost and there is a need to recover the password to the European Pension Fund personal account, the client must click on the “Forgot your password?” button. on the login page. In the field that appears, you need to enter the email address associated with your account, to which the system will send a new password.
If the email was not previously specified in the profile, the user should call technical support and leave a request to receive a new client card to resume access. The card is sent directly by mail.
- Official website: https://europf.com
- Personal account: https://client.npfsafmar.ru
- Hotline phone number: 8 800 700-80-20
- +7 495 777-99-89
How to disable your personal account
The account is linked to the validity of the contract. If the client refuses to provide services and terminates it, the personal account ceases to be active.
Thus, the “European Pension Fund” provides a wide range of services and supports customer service on mobile devices using an application. The website has a feedback form and a hotline, where Foundation employees will provide answers to questions. PFE ensures that all clients receive quality service.
Attention! Due to recent changes in legislation, the legal information in this article may be out of date!
Our lawyer can advise you free of charge - write your question in the form below:
Account registration
Today, the registration parameters in the system have changed slightly due to the reorganization of the European Insurance Fund in 2016. The reorganization was carried out to increase the efficiency of customer service, protect personal data, and improve work with pension savings. For full registration, you need to visit the stationary branch of the European Pension Fund NPF Safmar in your city and sign an Agreement on compulsory pension insurance of a funded pension, attaching an application to it.
Further registration is carried out on the fund’s website at: https://client.npfsafmar.ru/register.asp. In the electronic form you enter: SNILS, mobile phone number, email address. Then click on the “Registration” option. Instructions with instructions will be sent by e-mail, and an SMS notification with the completion of the operation will also be sent to the mobile gadget. As stated earlier, access to the account is available to clients who signed the Agreement three months before the date of registration of the account.
How to use your personal account
In order to register the fund’s personal account, you must obtain a special plastic client card. Such a card can be issued directly upon conclusion of the contract or sent later by mail. The card contains the login and password to enter your personal account of the European Pension Fund.
Access to the site opens 3 months from the date of conclusion of the OPS agreement, about which the user receives an SMS notification to the mobile number specified in the agreement. After this, the client can log into his personal profile and use all the functionality of the official website.
In cases where the card with login data is lost and there is a need to recover the password to the European Pension Fund personal account, the client must click on the “Forgot your password?” button. on the login page. In the field that appears, you need to enter the email address associated with your account, to which the system will send a new password.
If the email was not previously specified in the profile, the user should call technical support and leave a request to receive a new client card to resume access. The card is sent directly by mail.
- Official website: https://europf.com
- Personal account: https://client.npfsafmar.ru
- Hotline number: 8
- +7
How to switch to this NPF?
As stated above, NPF European was reorganized at the end of 2016. All savings went to a fund called Safmar .
To enter into an agreement with a non-state pension fund, the insured person must do the following :
- Contact the Pension Fund (PFR) to fill out an application for transferring funds to a non-state pension fund. The application can be submitted in person or by email.
- agreement on compulsory pension insurance (compulsory pension insurance) at the link: www.npfsafmar.ru/documents.
- Fill out three copies and send to the address: index 115172, Moscow, Kotelnicheskaya embankment, building 33, building 1. One copy is returned to the insured person, the second remains with the NPF, the third - with the Pension Fund.
Read more in the article: how to switch to another NPF.
- Attach a copy of your passport and SNILS to the letter . Copies of documents must be certified by a notary. In addition, the agreement can be signed at any of the branches of PJSC BINBANK and JSC Raiffeisenbank. The addresses of the departments can be found on the websites of JSC Raiffeisenbank and PJSC BINBANK. You should take your passport and SNILS with you.
